Return & Refund Policy

Brand: AROS
Website: aroscart.shop
Email: arosonlinestore@gmail.com
WhatsApp: +91 9074767283
Instagram: @aroscart

1. Returns

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused and in original condition
• It must be in the original packaging
• Proof of purchase is required

2. Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products (not due to our fault)
• Items without original packaging
• Products returned after 7 days of delivery

3. Damaged or Defective Products

If you receive a damaged or defective pressure washer, please contact us within 48 hours of delivery.

Send:

• Clear photos/videos of the issue
• Order details

We will arrange:

• Replacement OR
• Full refund

4. Refunds

Once your return is received and inspected:

• You will be notified of approval/rejection
• If approved, refund will be processed within 5–7 business days

Refund will be issued to:

• Original payment method OR
• Bank transfer (if applicable)

5. Return Shipping

• Customers may be responsible for return shipping costs unless the item is defective or incorrect
• Shipping charges are non-refundable

6. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.
After that, cancellation may not be possible if the item has already been shipped.

7. Contact Us

For any questions or return requests, contact us:

📧 Email: arosonlinestore@gmail.com
📱 WhatsApp: +91 9074767283
📷 Instagram: @aroscart